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As a Performance Management Senior Specialist, you will be working in the Global Business Services (GBS) organization, in the largest center located in Krakow.

Reporting to the Performance Management Manager, you will build, develop and control performance management framework within organization.

This position reports to

Performance Management Manager

Your responsibilities

• Maintaining comprehensive KPI controlling framework, build-up business model, financial governance, control and reporting structure which has a significant impact to the overall performance of Finance Operational Services
• Supporting and improving bottom-up ideas coming from Finance Operation teams for KPI data visualization and new reporting requirements
• Understanding the organization’s vision, objectives and improvement needs and suggesting and launching projects within Performance Management framework for KPI (working closely with Q&CI Team)
• Performing process analytics, including: expending capabilities of data sources (Celonis, PowerBI Dashboards, SAP, Sharepoint) and running root cause analysis
• Designing and implementing effective ways of driving performance improvement within GBS FIOS through data analytics across all areas (Customer, Process, People)
• Collaborating closely with Delivery Managers in Krakow and Tallin and Q&CI Team to drive process improvements and fact based performance management

Your background

• Minimum 5 years of experience in financial role (operations/controlling/operational excellence) in multinational company
• Bachelor’s or Master’s degree in Finance, Mathematics or Economics
• Advanced knowledge of MS Office (Excel and Power Point)
• Good understanding of databases (SQL, PowerBI), previous experience in working on Celonis would be an asset
• Business partnering and global stakeholder management skills (working closely with Global Process Owners)
• Analyze data and draw conclusions in order to find actionable, results-oriented solutions
• Very good knowledge of business English
• Excellent communication skills and ability to build network within organization