Strefa Klienta
We are looking for passionate and results-driven process experts ready to join us and support senior colleagues in leveraging their deep sector knowledge and technical business operations consulting experience to make a real impact on our clients’ business. Helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.
Qualifications:
- top class university (3rd year of Bachelor's degree or during Master’s degree) or graduate of business (economics, management, finance) or data analytics studies (however we are also open to other majors if you believe that you have a right skillset and attitude),
- ability to evaluate data and processes, drive meaningful conclusions that result in future improvements in the process
- 3 years of professional or consulting experience
- proven experience with process mining, process mapping, process transformation, process sustainability
- working knowledge/understanding of databases, ETL and SQL skills required to deliver process mining projects
- working knowledge of one or more tools used in the process mining and process transformation space, e.g.: Signavio, MPM, UiPath Process Mining, Celonis,, ARIS, etc
- Experience taking in broader initiative goals and proactively presenting ideas to help build the map for program success, and demonstrated track record as a proactive self starter
- experience communicating collaboratively, influentially and effectively, inspiring trust, and motivating team members at all levels
- solid experience developing and delivering concise presentations, telling the story and showing the value
- functional knowledge or passion in new digital technologies,
- proficiency in English and Polish (written and spoken communication),
- ability to work under pressure and willingness to travel,
- proficiency in MS Excel and MS PowerPoint (more advanced analytical tools will be highly appreciated).
Moreover, the following will be an advantage:
- Data Science or Industrial Engineering degree
- Hands on experience with next gen technologies including RPA
- Hands on experience with data visualization tools
- Broad knowledge of ERP systems
- Desktop activity mining experience
- Professional experience with project management and program analysis
Your future role
Together with the team, you will orchestrate innovative, high return process transformation. Combining unparalleled sector experience with a proven set of modern methodologies, next-gen technology solutions and assets you will create an integrated solutions to help clients identify opportunities and realize significant process improvements.
We perform detailed quantitative and qualitative analysis work associated with developing meaningful insights to address client’s biggest challenges related to their business processes.
Typical responsibilities of a consultant on one of these projects could include:
- Facilitate client interviews and client meetings to understand the business processes, request data and collect key performance metrics
- Identify process inefficiencies and quantify the impact
- Develop process flows depicting pain points in the business process
- Define ideal processes and quantify impact of process changes (e.g., automation, outsourcing)
- Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendations
- Conduct Process Mining and Process Modeling using data-driven, automated, visual tools
- Present findings to client leadership
- Design deliverable content to reflect analyses conducted and recommendations
- Implement process transformation with opportunities identified and prioritized
- Provide project management support across the end-to-end lifecycle of an engagement
- Anticipate risks associated with timely and high-quality delivery of project and escalate the same to project management and leadership
- Mentor junior staff
What we offer
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Consultants will be trained on next-gen technology solutions to perform their work.
About the team
Deloitte’s Operations Transformation services help clients to reimagine and reconfigure the inner workings of their organization, enabling them to deliver on their corporate strategy, identify and capture new growth opportunities, and to surpass their business objectives.
Our Operations Transformation team focuses on transforming our clients’ core business operations. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including, Automotive Financing, Banking, Insurance, Telecom and Media, Energy & Resources or Health Care. Our Market offerings include Process Excellence, Operating Model Transformation and Payment and Revenue Cycle Innovation.
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