Responsibilities:

• responsible for providing administrative support to HR Business Partners and Line Managers in daily HR related operations,
• act as an advisor and first point of contact for Managers and Employees across countries,
• assist HR Local Teams with all HR employee life cycle events including Workforce administration & HR Data Systems Management,
• provide first level support for inquiries from HR Professionals, Managers and Employees,
• administration of Employee’s Life Events (such as hiring, contract changes, leave and absence, offboarding),
• review of data and follow up on discrepancies to ensure accuracy,
• preparation of reports and documents concerning personnel activities,
• support HR Teams in various daily operations & HR projects,
• creating and updating work instructions for new and existing processes,
• support position and job change management,
• extensions, generating contract documentation, probation period extension, etc.

Requirements:

• 1- 2 years of experience in HR Administration
• strong communication skills (verbal and written) in English, French or Dutch,
• solid interest, knowledge or education in HR,
• good understanding of HR operations and Contact Center/Service Center work specifics,
• experience in using Service Center Technologies (e.g. ticket management, knowledge management tools, telephony/chat, etc.),
• knowledge of HR service and processes as well as HRIS tools and systems (SAP would be a strong asset),
• customer orientation and team working skills,
• good organizational and problem solving skills,
• ability to work effectively in an environment subject to changing priorities and short deadlines,
• process-orientation skills and process-improvement mindset,
• very strong skills with Microsoft products (Excel, Word, Powerpoint),
• experience of delivering against SLA’s, including working with 3rd party providers to meet work deadlines.

The offer:

• attractive salary and bonus scheme,
• possibility to work 90% remote,
• modern office in Warsaw,
• private medical care, life insurance and MultiSport card.