Strefa Klienta
For our Client, global leader in motion and control technologies, we are looking for German speakers interested in the position of Customer Service Specialist.
Customer Service Specialist with German - Remote Job
Customer Service Specialist with German - Remote Job
Work place: Polska, Remote
Ref. no 193713/8355
Responsibilities:
- daily contacting clients via phone/email using German language,
- building and maintaining good relationships with our customer,
- answering client questions according to orders statuses or delivery time,
- solving clients' problems and complaints,
- organisation of special deliveries,
- transport booking and organization with external forwarding agents,
- close cooperation with finance and procurement departments,
- traveling - Team meeting in Germany once in 3 months,
- administrations and classification of queries in the SAP system.
Requirements:
- previous experience in customer service,
- excellent communication skills,
- very good command of German (min. B2),
- very good command of English (min. B2),
- university degree,
- knowledge of SAP system as an asset.
The offer:
- remote work from Poland,
- work in a rapidly growing international company,
- competitive, experience-based salary,
- board benefits package (private healthcare, life insurance, MultiSport card),
- company laptop and phone provided,
- internal trainings.
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