For our Client, an international company based in Wrocław, we are looking for candidates for the position of
Collection Representative with English and German
Collection Representative with English and German
Work place: Wrocław
Ref. no 193860/8483
Opis stanowiska:
- calling, emailing, and/or faxing customers requesting payment status on past due balances in a professional and courteous manner,
- researching all credits, balance dues in their entirety, and providing clear documentation to the customer and branches requesting resolution,
- follow set escalation process on problematic accounts,
- provide timely and professional service to branches and customers, answering questions or researching/resolving invoicing issues,
- build and coordinate partnerships internally with branches to strengthen customer relations and overall CHR profitability.
Wymagania:
- degree in finance and accounting,
- proficiency (C1) in German and Polish, (B2) in English,
- analytical skills,
- ability to use own judgment and make decisions,
- good communication skills,
- strong customer service skills,
- knowledge of other European languages is welcome.
Oferta obejmuje:
- real career possibilities and the opportunity to develop your talent in a fast moving, global organization,
- a fun, positive, and open environment which encourages thinking outside the box,
- use and develop your language skills in our international work environment. Our offices speak over 26 European languages each day,
- compensation includes a monthly salary and bonus based on personal, team performance, and business growth,
- a set of social packages and benefits,
- external and internal training programs,
- access to a training platform for continuous knowledge acquisition,
- hybrid work after the induction period.
