Job Description & Summary

HR Administration and Payroll Competency Center is providing end-to-end HR and Payroll processes for multi territory Clients. We are a managed HR and Payroll services provider with our own integrated HR Admin and Payroll delivery platform, our own HR & Payroll teams and our process optimisation and improvement specialists. Our employees are building a partnership cooperation with the Clients to ensure the best results.

Responsible for managing payroll processes and associated escalations for one or two assigned countries processed under SAP. 

This role will provide you with direct exposure to the customer and will require close collaboration with the customer’s payroll team. 

Senior Payroll Consultant

Location: Warszawa/Kraków

Responsibilities:

• Point of contact for escalation for payroll provider in cycle

• Overall responsibility for the delivery of payroll cycle for assigned countries, act as Operational Leader

• Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures and customer requirements 

• Process any payroll data in accordance with legal, and the customer requirements related to personal data protection 

• Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, initiating manual payments, uploading payroll payments into the bank system, monitoring the rejected payments) 

• Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies 

• Monitor execution of compliance activities if required,  communicate any risks to payroll process or deadlines

• Interact with employees, client and other involved parties to process payroll data and ensure the correct and timely pay 

• Support year end processes or any other country specific processes not related to monthly payroll cycle 

• Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements

• Deliver the highest quality of service in helpdesk area by proper interaction and engagement, accuracy of provided information, timely resolution and overall management of queries from the customer’s employees, the customer or third parties 

• Actively take part in any activities focused on continuous improvement of customer service

• Keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation 

• Identification of training opportunities within team 

Requirements:

• Previous experience in payroll or compensation & benefits operations (3-5 years on independent position) 

• 3-5 years of working experience in end to end Payroll processing for one or two countries from the following list: Switzerland, Germany, Poland, UK, Ireland, Singapore

• Curiosity and need to understand both the details and the context 

• Process improvement, quick learner with a desire for continuous improvement 

• Fluent command of English, second language from assigned country - highly recommended. 

• Excellent organization and management of own work 

• Ability to coordinate the execution of payroll cycle 

• Accuracy and attention to details , sense of ownership of assigned tasks 

• Ability to cope with different situations and pressure of time 

• Good knowledge and practice in using MS Office

• Experience in operating ECP / EC - ECP payroll processing/ SAP ERP HCM Payroll

We offer:

• An energizing workplace built on a flat structure and open culture that will allow you to have a visible impact on how things are done.

• We encourage a collaborative working environment while offering numerous development opportunities for our employees (including training, talent programs, and international assignments).

• We balance interesting, challenging, and rewarding work with many initiatives and programs focused on well-being, especially in the area of mental health.