Strefa Klienta
For our Client, international company in medical devices industry, we are looking for an interesting candidates experienced in Customer Service area.
Customer Service Specialist with English
Customer Service Specialist with English
Work place: Warszawa
Ref. no 194211/8861
Responsibilities:
- creation of service agreements in Contract Lifecycle Management (CLM) software and their maintenance through entire duration,
- collecting PO from customers,
- issuing service agreement invoices & their distribution,
- resolving customer billing queries,
- seeking and keeping up-to-date customer contact details,
- performing cash collection activities,
- collaboration with US Service Sales Representatives, Contract Administration & AR Teams within the above tasks,
- participation in process optimization initiatives and projects.
Requirements:
- 3+ years of experience in a similar position,
- fluency in English (C1),
- proficiency in MS Office tools,
- ability to effectively communicate with internal and external stakeholders,
- strong analytical skills,
- strong team spirit,
- multitasking.
The offer:
- hybrid model of work,
- flexible working hours,
- medical care and life insurance,
- myBenefit Cafeteria and Multisport card,
- training programs,
- possibility to develop professional skills in a dynamic, international environment.
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