R2R Team Manager with Italian
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Experience in R2R area
- Fluent knowledge of English and Italian
- Ability to organize own work and teamwork in compliance with the operational procedures KPI/Client's reporting requirements
- Strong interpersonal and people management skills
- Economic education
What duties will help you grow?
- Work closely with the Client and maintain very good business relationship,
- Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed SLAs
- Contribute to a positive and supportive team culture
- Manage the PA team successfully to help the team members be motivated and fulfil the Client's requirements
- Control the process and process documentation
- Continually consider improvement opportunities, strive to simplify and standardize processes
What have we prepared for you?
Personal and professional development:
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!
A lot of benefits:
- Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more.
- Private medical care, which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video: https://youtu.be/K8v_UJ7CH8c