Responsibilities:

• reviewing and monitoring assigned accounts,
• performing debt collection activities, such as sending follow-up inquiries, making outbound collection calls in a professional manner, negotiating with past due accounts,
• ensuring that all collection-related correspondence is sent out in a timely manner and customer debts are collected in line with agreement,
• performing cash allocation, investigating payment discrepancies,
• cooperating with other internal departments (sales, business) and team members.

Requirements:

• 1-2 years of previous experience in Customer Service or AR/OTC team,
• very good command of English and Swedish (min. B2 level),
• attention to detail and a high level of accuracy,
• customer focus and ability to work in the team,
• proficient communication skills.

The offer:

• set of social benefits to choose from (including sport card, language courses, private medical care),
• flexible working hours and possibility of remote work,
• career in the international company,
• opportunity to take part in international projects and gain experience with various businesses.