Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Capgemini Polska
Data aktualizacji: 2023-06-06
Kraków, małopolskie
Księgowość, BPO/SSC, Analiza
angielski
Data aktualizacji: 2023-06-06
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

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Problem Resolution Team Leader with English (PTP stream)

Problem Resolution Team Leader with English (PTP stream)


Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?

  • Related business knowledge and experience service delivery phases and people management
  • Previous experience in PTP area
  • Fluency in English
  • Strong client relationship management skills
  • Ability to work effectively under time pressure with deadlines and in a changing environment
  • Strong interpersonal skills and teamwork approach
  • Able to work on multiple tasks in demanding environment and work with people from diverse culture

What duties will help you grow?

  • Ensures that all targets and deadlines described in KPIs and SLAs are met according to Client’s expectations
  • Creates, leads and develops strong and effective teams motivated towards effective performance and objectives realization
  • Assures sufficient resources to perform operations for the Client
  • Manages turnover and recruitment processes for the project
  • Accurately forecasts and manages costs and profitability for the project
  • Takes care of quality improvementsa

What have we prepared for you?

Personal and professional development:

  • Development programs, external courses, education & certificates co-funding
  • NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

  • We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

A lot of benefits:

  • Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more. 
  • Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
  • Private life insurance which can be extended by oncology package purchased on preferential terms.
  • Referral bonuses for recommending your friends to Capgemini.
  • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). 
  • Offices in great locations, car leasing program, carpooling options and bicycle parking.

Who are we?

Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership. 

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. 

Do you want to get to know us better? Watch a short video: Who are we statistically at Capgemini Poland in 2022?

 
Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).

Forma zatrudnienia
Umowa o pracę
Wymiar godzin
Pełny etat
Poziom stanowiska
Kierownik
Języki
angielski

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