Process Owner - KPI Benchmarking 

As a KPI (Key Performance Indicator) Benchmarking Process Owner, you will play a pivotal role in driving our benchmarking initiatives, ensuring the accuracy and effectiveness of our KPI measurement processes, and enabling our clients to gain valuable insights for strategic decision-making.

We are seeking a highly skilled and detail-oriented individual to join our team as a KPI Benchmarking Process Owner. In this role, you will be responsible for overseeing the implementation, and continuous improvement of our KPI benchmarking processes. You will collaborate closely with cross-functional teams, including data analysts and business stakeholders, to ensure the integrity and reliability of our benchmarking activities.

As part of the team, you will:

• Lead the design, development, and documentation of standardized KPI benchmarking processes and methodologies to ensure consistent and accurate measurement across different business units and industries
• Maintain data collection mechanisms, data quality controls, and validation protocols to ensure the accuracy and reliability of benchmarking data
• Continuously monitor and evaluate the effectiveness of existing KPI measurement processes, identifying opportunities for improvement and implementing enhancements to drive efficiency and quality
• Collaborate with internal stakeholders and external partners to benchmark performance against industry standards, identifying areas of strength and areas for improvement
• Stay abreast of industry trends, best practices, and emerging technologies related to KPI benchmarking, incorporating relevant advancements into our processes
• Provide training and guidance to internal teams and clients on benchmarking methodologies, tools, and techniques
• Act as a key point of contact for clients, addressing their benchmarking-related inquiries, providing guidance on data interpretation, and offering insights for strategic decision-making
• Ensure compliance with data privacy and security regulations in all benchmarking activities

Essential skills and experience:

• Proven experience (5+ years) in process improvement, data analysis, or performance measurement, preferably in a benchmarking or analytics-focused role
• Strong understanding of KPIs, performance measurement methodologies, and statistical analysis techniques
• Proficiency in data manipulation, analysis, and visualization tools such as Excel, Tableau, or Power BI
• Experience with data management systems, data integration, and ETL processes
• Strong analytical and problem-solving skills with meticulous attention to detail
• Excellent project management skills, with the ability to prioritize tasks, manage deadlines, and deliver results
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and present complex concepts to both technical and non-technical stakeholders
• Knowledge of industry-specific benchmarks and standards is a plus

By joining us you gain:

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
• Wide medical and wellbeing program - medical care package (incl. dental care, freedom of treatment, physiotherapy), various insurance packages (incl. foreign travel insurance), coaching, psychological consultations, concierge for young parents, sports groups, additional day off for your birthday and more, 
• Possibility to create your individual benefits package (e.g. personal concierge, veterinary packages for your pets, financial & legal assistance) and access to an online cafeteria where you may find i.a. vouchers, discounts for IT devices and car purchase,
• 3 paid hours for volunteering per month, 
• Additional paid Birthday Day off
• And when you start enjoying PwC as much as we do, you may get a financial bonus in exchange for recommending your friend to work with us.

Recruitment process: 

In the first step of the recruitment process, you will have the opportunity to talk to our Recruiter Kalina, at the next stage, you will certainly have the opportunity to meet director Bernard; meanwhile check out his profile: 

https://www.linkedin.com/in/bernardsiekanski/details/experience/