Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?

• Min 5 years’ experience in implementation of a new Service Delivery Models (GBS/ SSC/BPO/hybrid/BOT etc.) as well as respective service components (BPO / SSC markets / trends, CI, governance model, performance management, organizational structure, contracting, legal aspects, office fit out, connectivity, IT, back office, visual management, and others)
• Understanding of GBS trends and concepts, potential locations landscape, location study methodology and tools
• Experienced in sales and client delivery in Strategy and Transformation programs
• Experience in Project Management (project management certification will be an asset) and proven track of projects delivery
• Demonstrated leadership experience and ability to adapt, with willingness to readily take ownership of task and problems
• Ability to apply logic to solve business problems through a detailed analytical approach
• Strong interpersonal skills with ability to collaborate and work effectively with Stakeholders
• Drive to overcome the most challenging or difficult obstacles and look for ways to improve results
• Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
• Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
• A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
• Initiative to actively seek new knowledge and improve skills
• Ability to translate requirements into a business case
• Excellent organizational and time management skills
• Knowledge of MS Office (Excel and PowerPoint), Project Management Tools (e.g.: MS Projects), Business Process Modelling tools (Aris, MS Visio)
• Fluent English, (French or German would be an asset)

It's not essential, but we appreciate if you also have:

• Experience in Transition management will be an advantage
• Experience in enterprise change management across complex programs will be an advantage
• Hands on experience on Migration as a Service (Lift & Shift, Transform & Shift)

What duties will help you grow?

• Deliver and manage overall projects or their parts accordingly to time, cost and expected quality, specifically:

        - Use your knowledge and expertise to develop high quality project deliverables 
        - Manage and organize Client workshops
        - Manage Transformation projects
        - Provide feedback and secure feedback is provided
        - Monitor and report project progress
        - Monitor risks and prepare mitigation plans

• If required, manage project financials, define, and maintain project plan, supervise resource allocation, monitor, and report project progress, assess, and mitigate risks
• Participate in end-to-end sales process, specifically proposal development process (from client request through to final issue and potentially subsequent project delivery)
• Build and maintain strong working relationships with key internal and external stakeholders
• Use your knowledge and expertise to actively support development of Capgemini’s offering and products 
• Develop transformation agenda for existing and new clients

What have we prepared for you?

Personal and professional development:

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
• You’ll be working with the latest technology solutions in the business services (i.e. AI, RPA, Big Data, Blockchain, Process Mining etc.)

Our legendary atmosphere:

• We are a unique team of experts and professionals, working in a consulting team. We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world – changing initiatives like Grant Program.

A lot of benefits:

• Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more. 
• Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends to Capgemini.
• Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). 
• Offices in great locations, car leasing program, carpooling options and bicycle parking. 

Who are we?

Capgemini is a global leader in consulting, technology services and digital transformation. One of the teams is Global Business Services – part of Capgemini Business Services unit.
GBS helps organizations worldwide on their transformation journeys toward increased efficiency, effectiveness, control and competitiveness of their Finance departments, as well as towards improved customer experience, customer satisfaction and growing the core business of our Clients.  We provide innovative process, organizational and technological solutions to demanding problems, solutions which are often recognized as trailblazing. We promise and deliver Frictionless Finance solution for our Clients.
We are trusted advisors to our Clients, as our Consultants have hands-on experience and are true experts in the field. We are partnering with external market leading technology vendors; we are exploring new AI technologies as well as collaborate with other Capgemini Business Units to bring the best out of Capgemini Group to our Clients. We believe the collaboration is key, and it is from this source that all else springs. It is only through working closely with each other, and closely listening and responding to our Clients that we can achieve the results we’ve become known for.
This is a great opportunity for your career to lift into an accelerated flight path. You will gain first-hand knowledge and experience of the latest finance process and technology developments and you will have a unique chance to be part of the innovation process within Capgemini Business Services.

Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).