For our Client, global Consumer Goods company, we are looking for candidates who will join the OTC Team as the Senior Cash Collection Specialist or Collection Specialist.
(Senior) Cash Collection Specialist
(Senior) Cash Collection Specialist
Work place: Warszawa
Ref. no 194931/9781
Responsibilities:
- active contact with clients in English-speaking Western European countries,
- identifying accounts with overdue payments,
- making outbound calls or e-mails and determining the reasons for the outstanding debts,
- issuing dunning letters to overdue accounts,
- maintaining records of collection efforts,
- performing some credit control activities,
- maintenance of relevant documents for audit,
- setting up and negotiating acceptable terms of repayments,
- providing good and professional customer service.
Requirements:
- previous experience in Cash Collection area,
- excellent knowledge of English,
- detail and goal-oriented attitude,
- self-motivated, able to perform in a fast-paced environment,
- strong communication, problem-solving, and negotiation skills.
The offer:
- hybrid model of work,
- competitive salary and bonus scheme,
- attractive social benefits,
- stable employment and challenges in global organization.
