Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Capgemini Polska
Data aktualizacji: 2023-10-12
Junior Collections & Disputes Specialist
Nr ref. 1642180 41902280
Kraków, małopolskie
Księgowość, BPO/SSC, Analiza, Obsługa klienta
angielski
Data aktualizacji: 2023-10-12
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Junior Collections & Disputes Specialist

Junior Collections & Disputes Specialist


Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?

  • Fluent English (minimum B2) both written and spoken
  • Excellent communication and interpersonal skills
  • Good knowledge of Microsoft office (Excel and Word)
  • Experience in working with ERP systems will be an asset (SAP)
  • Attention to details and quality

We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills. 

What duties will help you grow as an expert?

  • Delivering high level of customer service: analyses of situation on customer accounts; Following up on overdue accounts
  • Issuing statements, invoice copies and dispute outcomes to customers
  • Participating in resolution of unclear payments and evaluating customer account and payment history
  • Contacting customer for pre due and past due payments
  • Maintaining and managing a group of customer accounts

What your development path can look like?

You will start your career from the onboarding plan where you’ll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as finance, project management, customer care, IT and much more.

What have we prepared for you?

Personal and professional development:

  • Development programs, external courses, education & certificates co-funding
  •  NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

  • We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

A lot of benefits:

  • Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more. 
  • Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
  • Private life insurance which can be extended by oncology package purchased on preferential terms.
  • Referral bonuses for recommending your friends to Capgemini.
  • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). 
  • Offices in great locations, car leasing program, carpooling options and bicycle parking

Who are we?

Being one of us means constant development among other great people. It's a team who you want to spend time with. Trainings and initiatives that make you a greater expert every single day. 
Capgemini is a global leader in consulting, technology services and digital transformation. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. 
Do you want to get to know us better? Watch a short video: Who are we statistically at Capgemini Poland in 2022?
Do you have any additional questions about working at Capgemini? Check our Instagram @capgeminipl or visit our Facebook profile (Capgemini Polska).