Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Capgemini Polska
Data aktualizacji: 2024-05-16
Collections Specialist with French
Nr ref. 4149 42416105
Kraków, małopolskie
Księgowość, BPO/SSC, Analiza
angielski, francuski
Praca hybrydowa
Data aktualizacji: 2024-05-16
REKRUTACJA ZDALNA
Collections Specialist with French

Collections Specialist with French


We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. 

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.

We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Our Requirements:

  • At least 1 year of experience in Collections area
  • Advanced knowledge of French (at least C1), intermediate knowledge of English
  • Very good customer service skills and client-focus attitude
  • Strong communication and interpersonal skills
  • Good knowledge of programs, such as Excel and SAP
  • Bachelor's degree

Your future tasks:

  • Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments
  • Investigating and resolving unapplied payments
  • Initiating refunds for the overpayments
  • Updating account status records and collection efforts
  • Reporting on collections activity and accounts receivables status

What have we prepared for you?

A lot of benefits: 

  • Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms
  • Access to Capgemini Helpline with possibility to chat with therapists
  • Bonuses for recommending your friends to Capgemini.
  • Access to Inspiro app with rich audiobooks database
  • Access to our NAIS benefit platform (40+ options available: NetflixSpotifyMultisport, cinema tickets, etc.)

Personal and professional development: 

  • 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform
  • Platform with free access to PluralsightTED TalksCoursera materials and trainings
  • Free access to Udemy Business account with ability to use during and outside working hours
  • Transparent performance management policy.​​​​​​

Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

  • No official dress-code.
  • Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more.
  • Day off for volunteering
  • Ability to implement world-changing initiatives thanks to our Grant Program

Who are we?

Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.

One of Capgemini Poland’s business units that you can join is Business Services. Created by teams with extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. In Business Services, we speak over 30 languages! We believe that a mix of unique skills and experience is a key to success. That’s why we trust you, and we are ready to get to know your expertise by giving you independence and development possibilities.

It's time to #Get the Future You Want!

Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)

Do you want to get to know us better? Watch this short video: Eksperci w biznesie, czyli jak możesz rozwinąć karierę w Capgemini

Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

Forma zatrudnienia
Umowa o pracę
Wymiar godzin
Pełny etat
Poziom stanowiska
Specjalista
Umiejętności
SAP MS Excel