Why this role is important to us
You will be a part of the key responsibilities including:
- Action daily tasks and monitor the workflow of processes such as:
- Transaction data received from; Clients, 3rd party Managers and Custodians.
- Trade Lifecycle Management (Confirmation through to Settlement)
- Monitor, investigate and resolve transaction booking exceptions
- Trades (FI, Equity, Money Market, Derivatives, Private Debt, SPVs, Real Estate)
- Events Lifecycle management
- Corporate Actions, Coupons, Dividends, Derivative lifecycle
- Reconciliations (Platform vs. Custodian and other 3rd Parties) – cash, position, transaction
- Reporting
- Liaise with 3rd Party Managers, Counterparties, Clients and Custodians to resolve operational issues
- Responding to client queries/requirements
- Participating in client on-boarding, testing and service development
- Identify continuous service development
- Maintain procedures and ongoing training
- Manage all administrative activities and contribute to reports to management
- Knowledge and adherence to service delivery against SLA and Key Performance Indicators (KPI’s)
- Participate in Client internal and external audits
- Investigation of complex cases with custodians
- Identification and fixing system issues
- Complex investigation of system performance with internal and external parties