Overview

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of  Vice President, Client Processing Manager I. This role is located in WROCLAW, POLAND –HYBRID MODEL.

In this role, you’ll make an impact in the following ways: 

• Ongoing evaluation of team members, establishing annual Performance Management Programs (targets and deadlines); taking steps where necessary to address gaps in skills through training and mentoring to ensure peak performance for clients
• Interviewing staff for new/replacement positions, recommending staff for internal promotion and assigning tasks for team members to enhance career opportunities.
• Work with teams in various locations both US, EMEA and APAC.
• Act as a subject matter expert resource on the KYC/AML policies and procedures.
• Responsible for ensuring the day-to-day operational requirements are being managed and controlled by staff to achieve all the service level agreements and key performance indicators.
• Produce reporting for senior management, including standard daily and monthly KPIs.
• Key focus is to ensure team are operating within the defined outsource operating model
• Pro-actively formulate proposals to improve systems, procedures, reporting and contribute to updates to monitoring policies via providing feedback.
• Assist with the process of defining and documenting transaction monitoring deliveries, and ensure deliveries are in line with expectations.
• Developing a clear communication process around processes with all stakeholders.
• Assist and/or conduct trainings related to AML/KYC Monitoring.
• Identify and address issues and work through solutions.

To be successful in this role, we’re seeking the following: 

• BS or BA degree in a business-related field preferred
• 5-8 years’ of experience in financial services (AML/KYC experience will be an advantage)
• 2-5 years’ experience of managing people preferred
• Excellent communication skill and ability to engage stakeholders in different location
• Strong knowledge of regulatory changes and development around AML/KYC space and willingness to be very hands-on
• Able to bring a high level of energy to the position good judgment, flexibility, common sense and insight
• Proven ability to deliver projects on time, on budget, with quality under tight deadlines
• Identifies special training needs that may benefit the AML/KYC Analysts

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.