
HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.
HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.
Hedgeserv are looking to add a business analyst to our Back Office product team, who will work day to day in the product management of our accounting reconciliation and control check products.
The ideal candidate will be detail orientated, a good communicator, well organised and focused on delivering value added technical solutions to Hedgserv’s operational teams
Main Responsibilities:
- Work with development teams to ensure understanding of new requirements
- Work with QA team to ensure understanding of tasks, help define test scenarios for automation, and identify gaps in automated testing process.
- User acceptance testing of new features developed
- Updating Jira – writing cards, evidencing testing, updating status and management data
- Support production release process - manual testing, release sign off and rollout of new features to production
- Receive user feedback and requests and analyse user data; Participate in understanding, prioritising and delivering new features and functionalities
- Participate in regular stakeholder meetings and product updates
- Give efficient and effective support to production issues
Requirements:
- 2+ years’ experience in a software development area, ideally in a product role
- Fluent in spoken and written English
- Experienced in gathering, analysing, and communicating product requirements
- Strategic mindset with a focus on delivering optimal product value
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Ability to work collaboratively within a large team and organisation
- Strong multitasking skills
Good to have experience:
- Financial services/Fintech industry
- Working with Jira
- Participating in software production release process
- Familiarity with databases and querying data (SQL and MongoDB)
- Working with applications in AWS
- Production support; issue prioritization and escalation
What we offer:
- Premium Health Insurance
- Life Insurance
- Sports Club Membership
- My Benefit – Cafeteria System
- Competitive Salary
- Active Sports and Social Committee
- Professional environment with great development opportunities
- Training and development in a wide variety of areas to ensure staff are constantly developing and progressing their skills
- Tuition policy with study leave and generous payment of all related fees