Finance Transformation Process & Tools Officer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

This position offers you the opportunity to join Finance Application Functional Support 
team working in several countries (Nordic, Germany, Austria, Portugal, Romania, Poland, Switzerland, Belgium, Luxembourg).  As a member of the team, you will participate in meeting service levels, key measurement targets of the team, deliver a high quality and cost-effective service and oversee the process (or part of process) and customer service decisions according to Capgemini methodologies, desktop procedures and policies. You can take leadership to ensure the delivery of a customer focused service with highly proficient process knowledge, the ability to design, innovate and continually strive to improve the process and services delivered to the client.  

YOUR TASKS

• Direct supervisor for the team
• 1st level of contact and operational communication with the Client
• 1st point of escalation
• Organization of his/her own work and work of the team, setting priorities
• Effective communication with the team, regular team and individual meetings, providing feedback on a regular basis, year-end assessment, subordinates development
• Delivery according to SLA/OLA and KPIs – incident management, MEC deadlines
• Control over the process and the team
• Responsible for creating back up structure and ensuring that it works
• Process issues solving, suggesting possible changes or solutions
• Inform the team about the main goals for the BSv project, explanation of the goals for the delivery center
• Preparing and coordination of audits
• KPIs reporting and presentation in front of the client
• Participation in recruitment process

YOUR PROFILE

• Ability to work under pressure and manage multiple tasks simultaneously
• Knowledge of financial processes and financial tools (SAP, GFS, Business Objectives, My expenses) – not obligatory but nice to have
• Excellent communication, interpersonal and problem-solving skills
• Strong leadership and organizational skills
• Excellent analytical and decision-making acumen
• Team player with a positive attitude
• Flexibility, ability to deal with ambiguity and change
• Very good collaboration skills, ability to work with stakeholders on different seniority levels
• Diplomatic and used to working during closing periods

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.  

Apply now! 

Atmosphere

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.