ServiceNow Consulting Leader

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

YOUR ROLE

We are looking for a dynamic and strategic Consulting Business Leader to drive the growth of our ServiceNow software consulting services business. This role will be instrumental in expanding our ServiceNow practice by working closely with clients to understand their business needs and with ServiceNow as a strategic partner to co-develop and deliver impactful solutions.

YOUR TASKS

• Business Development: Identify and pursue new business opportunities, lead strategic pursuits, and drive pipeline growth across industries. Creating differentiation to competition, win strategies for deals
• Client Engagement: Build and nurture executive-level relationships with key clients to understand their digital transformation goals and position ServiceNow
• Partner Collaboration: Act as the primary liaison with ServiceNow, fostering a strong partnership to align on joint go-to-market initiatives, co-selling opportunities, and innovation roadmaps.
• Practice Leadership: Build consulting skills of ServiceNow capabilities, including talent development, business advisory and industry-specific offerings.
•  Thought Leadership: Build a strong differentiator on ServiceNow and present our differentiation in ServiceNow ecosystem events, webinars, and industry forums. 

YOUR PROFILE

• Experience: 7+ years in enterprise software services, with at least 4 years in a leadership role focused on industry specific ServiceNow adoption
• ServiceNow Expertise: Deep understanding of ServiceNow ecosystem (CRM, HRSD and SOM) and interconnection with other ServiceNow Modules ITSM, ITOM, ITAM etc.
• Business Acumen: Proven track record of managing large-scale transformation programs, and building high-performing teams.
• Relationship Management: Strong experience in managing C-level relationships and strategic partnerships.
• Education: Bachelor’s degree in Business, Technology, or related field; MBA or equivalent preferred.

Preferred Skills:

• Experience with industry-specific ServiceNow solutions proven by certifications and delivered projects
• Good Understanding of Agentic and Gen AI is a plus
• Familiarity with agile delivery models and digital transformation frameworks.
• English language is a must, German or France is a plus

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.  

Apply now! 

Atmosphere

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.