For our Client, an international leader in consulting and digital services, we are looking for an experienced and detail-oriented HR Administration Specialist, who is fluent in German and English to join team in Kraków.
HR Operations Specialist with German
HR Operations Specialist with German
Work place: Kraków
Ref. no 1/7/2025/YI/12448/4062
Requirements
- fluent German (C1) and English (B2+) - both spoken and written,
- at least 2 years of experience in HR administration,
- good knowledge of MS Excel, Word, SAP PHR, Workday, and ticketing tools,
- strong communication and analytical skills,
- attention to detail and good understanding of GDPR regulations,
- strong time management and multi-tasking skills,
- ability to understand client needs, think ahead, and solve problems proactively.
Responsibilities
- handling HR-related tickets and requests in a timely manner, keeping clients informed,
- logging all requests accurately in the ticketing system,
- categorizing issues and assigning them to the right team member,
- taking full ownership of client queries and following up on escalations,
- participating in client discussions to improve processes,
- answering incoming service line calls,
- ensuring that all SLAs and KPIs are met.
We offer
- hybrid work model (2 days/week from the office),
- flexible start times,
- semi-annual performance bonus,
- employee referral program bonus,
- private medical care (Medicover) with an option to cover family members,
- Multisport card or MyBenefit points,
- attractive group insurance,
- access to well-being platform, free sessions with a psychologist,
- career growth opportunities - vertical and lateral promotions, online/onsite training,
- access to training platforms - technical, domain, soft skills & self-learning.
