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PwC Poland’s Financial Crime Unit (FCU) team is composed of 1300 specialists who provide consulting services and operational support to global financial institutions in the area of Anti-Money Laundering, Risk, Regulatory, ESG, and other financial services. We are PwC's multi-competency center, bringing together top experts in Anti-Money Laundering (AML) – an area of financial services that focuses on preventing the introduction of illegal funds into a legitimate financial system. Institutions operating within the modern financial system face many challenges, such as money laundering attempts, the spread of organized crime, and the fight against terrorist financing. These are the institutions that seek assistance from us – PwC Financial Crime Unit.
We are looking for:
Banking Operations Specialist with French
Your future role:
- Manage complaints in adherence to French legal and regulatory frameworks,
- Collaborate with legal teams to ensure compliance with French consumer protection laws,
- Engage with regulatory authorities to resolve disputes efficiently,
- Utilize CRM tools, especially Salesforce, for tracking and managing case documentation,
- Provide detailed and structured documentation to support case resolution.
Apply if you have:
- 2+ years of experience in a law firm or a bank,
- Fluent communication skills in both French and English,
- Ability to manage complaints under French legal and regulatory frameworks,
- In-depth knowledge of French banking regulations and consumer protection laws,
- Proficiency in CRM tools (especially Salesforce),
- Strong analytical and problem-solving skills, with a structured and detail-oriented approach to documentation.
By joining us you gain:
- Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
- Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC (Internal AML Certification) and conversations with native speaker,
- Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,
- Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
- 3 paid hours for volunteering per month,
- additional paid Birthday Day off,
- And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.
Recruitment process:
- CV verification,
- HC screening phone call,
- Language level verification,
- Interview with Specialists,
- Interview with Hiring Manager.
If you are interested in this position, please upload your CV in English.
If you have additional questions, please contact us: pl_mso_career@pwc.com
Please note that we do not collect resumes in our inbox.
PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - list of entities: https://www.pwc.com/gx/en/about/office-locations/poland.html, with its registered seat in Warsaw (00-633), Polna 11 Street, („PwC” or “we”) will be the controller of your personal data submitted in your application for a job. Your personal data will be processed for the purpose of performing a recruitment process for the job offered. If you give us explicit consent, your personal data will be also processed for participation in further recruitment processes conducted by PwC and sending notifications about job offers in PwC or job related events organized or with the participation of PwC such as career fair. A full information about processing your personal data is available in our Privacy Policy.
