Senior Cyber Security Associate

Innovative and technological projects are our daily business. We provide customers with the highest quality guided by integrity, objectivity and investment in data, tools, technologies, products and services. We believe that with non-obvious combinations of skills, experience and technology, we can actively participate in shaping tomorrow.

We are looking for:

Senior Cyber Security Associate

The role of Senior Cyber Security Associate focuses on managing access requests for employees within PwC, ensuring secure and efficient handling of permissions related to applications and infrastructure. This position requires a blend of technical knowledge, customer service skills, and adherence to security policies to maintain operational integrity and regulatory compliance.

Your future role:

• Address and complete assigned requests; engage other team members as resources, knowledge base or appropriate information technology resources to complete requests, 
• Complete assigned requests with proper documentation including all details required so as to allow future knowledge development, process review and workflow understanding, 
• Deliver a positive customer service experience through understanding assigned requests, ensuring timely completion or escalation, communicate progress and handle all requests with a professional mindset, 
• End-to-end customer service experience by working as a single point-of-contact for the customer, 
• Grant or remove access to software, systems or hardware while tracking and logging all pertinent details. Follow up with customer or other support staff when additional information or actions are required to fulfill assigned requests, 
• Contribute to the Knowledge Management process by identifying process gaps, process documentation errors or opportunity for improvement of the team or an access management process, 
• Develop individual technical knowledge and new skills to successfully complete assigned requests to meet SLAs and KPIs, 
• Provision, maintain and remove security privileges from firm access management identities according to established parameters, 
• Adhere to and support the firm’s information technology standards, policies, and procedures, 
• Maintain and protect confidentiality regarding all aspects of information, 
• Adhere to firm Code of Conduct and Mission & Value statements.

Apply if you have:

• Strong understanding of multiple platforms: (Active Directory/EntraID/Azure and/or Lotus Notes and/or SailPoint),
• LDAP Knowledge or Understanding,
• Complex problem analysis, 
• Ability to manage multiple priorities, 
• Ability to rapidly adapt to changing business requirements, 
• Ability to balance customer service and regulatory needs, 
• Ability to maintain confidentiality, 
• Great Communications Skills, both verbal and in writing, 
• Great Teamwork Skills, 
• Ability to efficiently acquire and utilize new skills in response to change, 
• Regulatory Compliance Knowledge (SOX, FFIEC, and PCI), 
• Identity Management - Provisioning and Workflow processes, 
• Access Management - Authentication and Entitlements, 
• Data Security and Privacy - Database access, 
• Experience with Role Base Access Controls, 
• Experience with implementing IDM solutions, 
• Experience with Identity Management Provisioning, 
• IT experience including IT Security Administration,
• Desired Certifications: ITIL Foundations V3, CISSP, CCNA, CISA/CISM. 

By joining us you gain:

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
• Wide medical and well-being program - a medical care package, coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,  
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• CV verification, 
• HC screening call, 
• Online recruitment meeting with our managers/senior managers/directors.