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Senior Accounts Receivable (AR) Specialist
Kraków
Department Overview
Motorola Solutions Finance Operations Center (F.O.C.) provides world-class finance, accounting, and purchasing services to Motorola branches across the Europe, Middle East, Africa, US, and Latin America regions. It is a dynamic environment where expertise and strategic input are highly valued, providing opportunities for significant professional achievement.
The Accounts Receivable department is responsible for global cash collections, cash forecasting, billing, and cash application activities. As the largest Motorola team focused on cash in Krakow, the department drives the overall financial health of the organization.
Job Description
The Senior Accounts Receivable (AR) Specialist reports to the Receivables Team Lead, providing expert-level execution and strategic oversight to maximize cash collections, ensure timely and compliant billing, and manage complex AR operations. This role demands proactive risk mitigation, advanced dispute resolution, and significant contribution to cash forecasting and compliance initiatives.
The Senior AR Specialist will act as a subject matter expert, interpreting and enforcing established policies, procedures, and approval authorities. This includes recommending process improvements to enhance efficiency and ensuring rigorous compliance with legal and statutory requirements to minimize financial loss to Motorola. The specialist is responsible for cultivating and maintaining strategic relationships with high-value Motorola customers and proactively identifying and mitigating risks associated with a designated portfolio of complex accounts.
Key Responsibilities
The Senior AR Specialist will:
- Lead the management and analysis of a complex portfolio of high-value and delinquent accounts, driving decisive collection actions and minimizing outstanding debt.
- Develop, implement, and execute advanced collection strategies, including independently resolving highly complex and escalated customer disputes pertaining to billing and collections.
- Collaborate closely with and mentor Credit Analysts, leading complex credit limit review processes and providing expert input on account risk assessment.
- Conduct and present comprehensive strategic reviews of high-risk and severely delinquent accounts to upper management, providing clear recommendations for subsequent action.
- Drive the preparation of detailed, regular collection forecast reports, providing actionable variance analysis and insights to the Finance team.
- Oversee and lead the preparation and documentation for write-offs, legal claims, and actively manage complex customer bankruptcy proceedings.
- Optimize and oversee the end-to-end billing process to guarantee timely and accurate issuance of invoices and compliance with company standards.
- Please note that this is a mixed shift position, covering US hours.Department Overview
Basic Requirements
- Minimum of 5+ years of demonstrated experience in a high-volume Accounts Receivable or relevant financial operations area.
- Ability to work on mixed shifts, covering US hours.
- Demonstrated ability to lead cross-functional projects, mentor junior team members, and drive large-scale process improvements.
- Expertise in enforcing payment terms and successfully collecting money from strategic customers, including management of complex debt structures.
- Exceptional decision-making skills, using sound judgment to resolve complex issues and knowing when to escalate or consult with senior leadership.
- Superior written and verbal communication and advanced interpersonal skills, suitable for internal and external negotiations.
- Expert ability to multi-task, prioritize high-risk activities, and manage multiple complex accounts simultaneously.
- Excellent proficiency in English.
- Advanced proficiency in MS Excel, capable of creating and managing complex financial models and reports.
