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State Street Bank Poland
Data aktualizacji: 2019-02-14
Bankowość
angielski
Data aktualizacji: 2019-02-14 Aplikuj
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management, market research and trading. With $28.4 trillion in assets under custody and administration and $2.48 trillion in assets under management State Street operates in 29 countries and more than 100 geographic markets and employs over 29,000 worldwide promoting a culture of excellence.
At the moment we are looking for candidates for

AMS Client Service Senior Representative, A2-2

Location:
JOB ID: R-591282

to join the insource organization supporting the State Street EMEA

Why State Street Bank Poland?
Operating in Europe since 1970 State Street services clients in multiple locations. State Street Bank Poland was established in 2007 in Kraków. Today State Street Bank Poland employs over 2000 staff members at three sites across the city. Our Kraków office provides investment fund accounting and related services to clients of multiple State Street locations and business units across Europe. We offer positions in a challenging, rapidly changing and international environment. There are multiple opportunities to gain experience in diverse areas of the investment fund cycle. State Street offers a significant scope for personal growth and career progression. Throughout your career at State Street you will be provided with a wide range of training opportunities and internal mobility options as well as individual development plans, attractive benefits and an excellent remuneration package. The continuous development of our employees from day one is critical as we continually seek to develop and expand the local management team and create future leaders from within.

Purpose of Role:
The role is to become a primary point of contact for Asset Managers offering a consistent approach to problem solving and meeting agreed service delivery.
The person provides proactive management of Asset Manager relationships, through regular service review and professional and timely communication with business units and clients.

Principal tasks:
• Provide inquiry and operational support to internal and external clients on complex, high risk asset servicing functions.
• Support Asset Managers trading in multiple instruments and products.
• Daily Market Trade Settlement Reporting – Mitigating risk by managing settlement of trade and cash exposure.
• Maintenance of accurate records of research, follow up and client interaction.
• Initiates communication to clients on complex asset servicing matters.
• Liaison with the internal service teams to solve enquiries raised and collaborate to build a cohesive service delivery model.  Identifies the need for escalation of issues.
• Proactively identifies service issues with client facing impact and brings them to the attention of appropriate parties for resolution.
• Proactive management of Asset Manager Relationships, through regular service review.
• Ensure all relevant regulation & internal procedures are completed and adhered to.
• Ensure Alignment on market industry changes and trends.
• Preparation and review of the reporting for client purpose.


Specific Qualifications:
• 2+ years of financial services experience, preferably with accounting and custody exposure, and knowledge of financial market activities and transactions.
• Previous experience in asset management services or investment management services would be an advantage
• Attention to details.
• Fluency in English required.
• Excellent written and verbal communication skills.
• Excellent analytical, research and problem solving skills.
• Flexibility in working outside of your responsibilities to assist the team.
• Must be self-motivated, adaptable and show initiative in different circumstances and under pressure.
• Flexibility in working outside of your responsibilities and area of expertise.
• Strong knowledge of asset servicing and strong understanding of international markets
• Ability to deal with global operating parties in an efficient manner, considering cultural differences.
• PC literate and competent in use of spreadsheets and word processing. Good technical skills in using MS Office.
• Strong organizational and communications skills as well as team orientation.
• CIMA/CFA accreditation would be an advantage

We offer:
• Employee savings plan
• Premium life insurance package
• VIP medical package
• International operating environment
• Language classes
• Soft skills trainings
• Technical workshops
• Development sessions with a mentor
• Diversity of opportunities across a range of challenging and highly complex activities
• Technical or leadership career pathway

To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID or the Location.

As a first step we ask all candidates to fill out our online application form. Please enclose the CV in English and remember to save this document without any Polish characteristics also in file name.