Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Michael Page
Data aktualizacji: 2018-11-22
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
angielski, czeski
Data aktualizacji: 2018-11-22
Customer Service Specialist with Czech (Cosmetics) (m/f)
Our client, an American company owning very well known brands in FMCG area.
What's on Offer
  • Training package (inc. SAP, procedures and processes)
  • Benefits
  • Offer also for entry level employees
Job Description
  • Co-ordinate and maintain the sales order entry processing function in SAP- orders, acknowledgements, invoicing, credits etc.
  • Dealing with queries from Customers or Sales Team in a timely manner
  • Provide support to commercial Team with timely responses to enquiries
  • Be familiar with Products and Processes to facilitate swift responses to customer enquiries
  • Participate in regular business reviews and conference calls
  • Liaising with Distribution, Manufacturing and Commerce to ensure accuracy regarding schedule adherence
  • Maintaining accuracy on customer forecast information to support all planning activities
  • Maintain accurate and organized customer files
  • Ensure full compliance with regulatory requirements
The Successful Applicant
  • Fluency in Czech, English and Polish is a must
  • Good understanding of MS office
  • First job experience in customer service, either call center or order management will be a plus
  • Ability to generate appropriate and robust business relationships with customers
  • Ability to deal with daily customer communications
  • Ability to work within a dynamic Team environment
  • Openness and teamwork spirit
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