Trwa ładowanie. Prosimy o chwilę cierpliwości.
Michael Page
Data aktualizacji: 2019-07-10
Wrocław, dolnośląskie
BPO/SSC, Obsługa klienta
angielski, niemiecki
Data aktualizacji: 2019-07-10 Aplikuj

Senior Customer Service Representative with German


Our Client is a global manufacturing company known as open and supportive employer. They are currently looking for Senior Customer Service Representative with German language. The brand is well-known on the market, offering wide development opportunities.
What's on Offer
  • Training's and development opportunities
  • Comprehensive benefits package
  • Possibility to gain strong operational experience
  • Ability to use foreign languages on a daily basis
Job Description
  • Management of improvement projects
  • Ensure accurate data management in ERP system
  • Work in close collaboration with key internal stakeholders throughout the whole process
  • Managing customer inquiries and executing timely answers.
  • Deal with queries from Customers or Sales Team in a timely manner
  • Maintain accuracy on customer forecast information to support all planning activities
  • Maintain accurate and organized customer files
  • Providing information to credit control to resolve invoice and payment queries
  • Informing customers about order status, invoices, contract balances.
The Successful Applicant
  • Bachelor`s degree
  • Very good German and good English
  • Preferably 2 years' experience in Customer Service or related areas
  • Ability to perform under pressure and handle several tasks simultaneously with high quality
  • Ability to work within a dynamic team environment
  • Openness and teamwork spirit

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