Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Capgemini Polska
Data aktualizacji: 2019-07-30
Kraków, małopolskie
BPO/SSC, Obsługa klienta
angielski, francuski
Data aktualizacji: 2019-07-30
Customer Service Advisor with French

Candidate’s profile

  • Professional manner of communicating
  • Enthusiastic, positive attitude to support a constructive working climate
  • Team player
  • Able to work under pressure
  • Computer literate
  • Excellent French skills (C1) and communicative English (B2)
If the answer is yes, we have a job for you.

Job description

  • Ensure that the daily activities are fulfilled according to the timetable agreed with Team Leader
  • Achieve targets to maximise productivity, quality and service standards
  • Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion
  • Maintain a proactive working attitude towards the client
  • Continually seek out ways to improve client satisfaction
  • Demonstrate knowledge of processes and procedures relevant to the function
  • Continually strive to simplify, standardize and improve processes
  • Contribute to a positive and supportive team culture

What we offer?

Working in a close-knit team
and a friendly atmosphere
Debelopment od expert
or leader competences
Bonuses including
those for recommending
new employees
A wide range of training
and co-financing
of courses
Additional
life insurance
Attractive package
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
Integration events
and joint celebrationst
Distability Inclusion
Assistive technologies
Reasonable accommodations
An annual
family picnic
Private medical care,
also for your family
Employee volunteering
opportunities and interesting
CSR projects
Bicycle parking
and carpooling

About us

Capgemini is one of the leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, inteligent automation or knowlage management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.