Temat tygodnia
Zobacz, co decyduje o tym, że jedni dostają awans, a inni nie.
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Capgemini Polska
Data aktualizacji: 2019-04-24
Katowice, śląskie
IT, BPO/SSC, Obsługa klienta
angielski, francuski
Data aktualizacji: 2019-04-24
French Customer Service Advisor

Candidate’s profile

Before you start our induction training we will check if you have:

  • fluent knowledge of French
  • communicative English
  • pro client attitude and communication skills
  • basic experience in Windows 7 and MS Office
  • customer service experience (is an asset but is not necessary)
  • team player, problem solving attitude and efficient task management skills

Job description

After an induction training you will be able to:

  • handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
  • analyze and resolve most common enquiries using  step-by-step solutions provided to you
  • deliver high quality standard service to customers
  • cooperate with IT specialist team to deal with more complex issues

What we offer?

Working in a close-knit team
and a friendly atmosphere
Debelopment od expert
or leader competences
Bonuses including
those for recommending
new employees
A wide range of training
and co-financing
of courses
Attractive package
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
Integration events
and joint celebrations
An annual
family picnic
Additional
life insurance
Private medical care,
also for your family
Disability Inclusion
Assistive technologies
Reasonable accommodations
Employee volunteering
opportunities and interesting
CSR projects
Bicycle parking
and carpooling

About us

Capgemini is one of the leading global companies offering consulting, IT technologies.
The Cloud is fashionable – everyone’s talkinf aboug it, many use it, but few knows what it consists of, how it works, how to access it, and how to take care of it. It is us, Cloud Infrastructure Services, who understand the subject thoroughly. From high level services, trough managing equipment and operating systems, interna lor access networks tomanaging applications. IT operations, availability , configurations, and changes. By working in an international environment… we use a numer foreign languages.