Senior User Experience Specialist (Consultant)
Candidate’s profile
- The successful candidate will be high-energy and eager to learn.
- 3+ years of UX experience.
- Demonstrating strong oral and written communication skills.
- Passion for Service Design and User Centered Design, and superior creativity and adaptability.
- Excellent English language skills both verbal and written.
- Being a confident presenter, speaker and a proficient writer.
- Being open for business travels: USA, Canada, EU.
- Ability to work independently and as a team member.
- Portfolio that includes examples of competencies listed above.
Job description
This role is responsible for conducting end to end service design activities: planning, consulting and conducting user-focused activities depending on the project, for: IT system migrations, technology adoption, smart offices, chat bots and other digital areas.
The User Experience (UX) Specialist (Consultant) conducts strategic workshops with Clients (key stakeholders, different communities across the organization) to get proper buy-in, create the process to build great experiences for a wide range of recipients.
As the UX Specialist (Consultant) you will be responsible for shaping users’ satisfaction and help organizations to achieve both business goals and users’ need with innovative technologies.
Main accountabilities
- Partnering internal and external technology teams to create effective, usable and satisfying user experiences throughout IT related projects.
- Supporting requirements development by analyzing target audience, objectives, users’ needs, key stakeholder’s assumptions, goals and vision.
- Planning workshops and end to end service design activities, research strategy, conducting different studies and analyses qualitative and quantitative data at various stages. Conducting both project management and operations tasks.
- Developing Personas, User Stories, Employee (User) Journey, user/task flows, Usability Testing, Interviews etc.
- Supporting our Customers both onsite and in Clients’ locations on a temporary basis.
Your Team
- You will work in the team of User Experience and Digital Adoption Specialists.
- Your work would be project-based. You will work directly with different stakeholders from Capgemini and from Clients’ side (having 10 000 – 100 000 employees / end users).
- There are different projects delivered: IT systems migrations and implementations, smart offices introduction, IT organizational assessments, chat bots, enhancements of customer experiences, Personas creation etc.
What we offer?
Working in a close-knit team
and a friendly atmosphere
and a friendly atmosphere
Debelopment od expert
or leader competences
or leader competences
Bonuses including
those for recommending
new employees
those for recommending
new employees
A wide range of training
and co-financing
of courses
and co-financing
of courses
Possibility to work
from home
from home
Attractive package
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
Integration events
and joint celebrations
and joint celebrations
An annual
family picnic
family picnic
Additional
life insurance
life insurance
Employee volunteering
opportunities and interesting
CSR projects
opportunities and interesting
CSR projects
Private medical care,
also for your family
also for your family
Disability Inclusion
Assistive technologies
Reasonable accommodations
Assistive technologies
Reasonable accommodations
Bicycle parking
and carpooling
and carpooling
About us
Capgemini is one of the leading global companies offering consulting, IT technologies.
The Cloud is fashionable – everyone’s talkinf aboug it, many use it, but few knows what it consists of, how it works, how to access it, and how to take care of it. It is us, Cloud Infrastructure Services, who understand the subject thoroughly. From high level services, trough managing equipment and operating systems, interna lor access networks tomanaging applications. IT operations, availability , configurations, and changes. By working in an international environment… we use a numer foreign languages.
