Strefa Klienta
Are you looking for a place to work that will inspire and challenge you? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Centre (SSC), with its flexible, open culture and meritocratic structure is the place for you. From 1976 and our first office in London we have grown into one of the world's leading recruitment consultancies, with 140 offices in 36 countries and over 7,000 employees. You could say the sun never sets on PageGroup - or your professional journey with us. PageGroup is a global company made stronger through our multiculturalism and diversity - in Barcelona we have over 30 nationalities in one location. We are a diversity champion, winning awards in the UK and throughout Europe for our efforts. What our employees say about us helps us take the right direction - after all, being a 'Top Employer' in 8 European countries is no easy feat. Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre
What's on Offer
Our offer:
- Long-term opportunity to grow inside a multicultural environment and globally operating company
- Competitive base salary + additional benefits
- Based in Barcelona
- Starting Date: ASAP
Job Description
Business Engagement/Relationship Management
- Establishes and maintains a strategic relationship at senior business leadership level
- Manages the day to day engagement with key stakeholders within the function on strategic and tactical matters impacting the provision and change of the services provided by Business Technology
- Understands key business drivers and business strategy within the functions
- Understands the local market/function specifics
- Represents the functions strategies and priorities to Business Technology
- Represents Business Technology vision and strategy to the functions
- Ensures stakeholders' expectations are set, identify and resolve gaps through negotiation or governance mechanism
- Contributes relevant functional stream insights to the definition of Business Technology's strategy and roadmaps and their alignment with the business strategy
- Understands the business technology operating model/strategy/roadmap and ensure these are promoted and well understood
- Captures demand (including consolidation all regional demand) for new Technological Solutions and Services at an early stage and ensures collaboration and alignment with Global Process Owners within function
- Supports the prioritisation of business changes for the function, in accordance with the agreed demand management process managing conflict between regional needs and global strategy
- Captures high level requirements and business needs to properly scope projects or dimensions of new IT services
- Anticipates proactively specific needs in the functional stream, investigating and advising on innovation opportunities
- Is accountable for pre-project activities transforming a business request into an approved projects
- Is involved in and represents the requesting functional stream in steering committees of projects
- Ensures full alignment between business technology teams and business stakeholders for project delivery
- Works with Change Delivery team to ensure the scope (benefits realisation) and the right level of engagement is established / agreed
- Is an escalation point at business technology leadership level for the functional stream, working in accordance with the defined operational processes (e.g. incident management). The Business Partner also acts as a "safety valve", providing a communications and escalation route where processes are not proving effective for the business
- Provides high level IT projects and services updates to stakeholders
The Successful Applicant
- A minimum of 5 years Customer facing experience supporting technological projects in a B2B environment as a Business Relationship Manager, Process Owner, Consultant, Functional SME
- At least 3 years of experience as a Business Analyst or assuming Business Analysis responsibility as part of his/her role
- Good understanding of Finance/HR process
- Experience of participating in large IT change projects as part of an operational team
- Experience in the consultancy sector or recruitment sector is a plus
- Stakeholder management and consulting skills, effective at engaging and building strong relationships with Senior stakeholders and others and establishing trusted networks
- Very good understanding of enterprise processes; able to influence and improve operational ways of working
- High proficiency / negotiation level in English
- This position requires travelling ca. 25 % of the time
Powiadomienie - oferty pracy
Ⓒ 2008-2024 Grupa MBE sp. z o.o. Wszelkie prawa zastrzeżone.