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Requirements:
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Mobility Requirements:
ServiceNow Analyst in collaboration with clients, ServiceNow architects and developers plays a key role in the implementation of best practices within ServiceNow Platform based on Capgemini and industry standards. The role requires profound business acumen and understanding as well as thorough understanding of ServiceNow configuration and admin capabilities with use of agile methodology.
As ServiceNow Analyst you will join Project & Consulting capability, designing, developing and implementing processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform. You will be capturing business requirements in a form of agile client stories, as well as testing configured functionalities end to end as soon as these have been developed.
Main accountabilities:
Service Implementations:
We deliver projects around the globe for Clients in multiple industries. We are subject matter experts for IT support transformations running assessments, intruduction or optimistation of ITIL and business processes and ITSM tools.
Our Team is built by international professionals with different areas of expertise (SIAM, ITSM, OCM). We learn from each other, support one another and celebrate successes together.
We are looking for new additions to our team: talents who focus on delivering top quality services to our customers through collaboration and individual excellence.
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