Temat tygodnia
Temat przybliżają: Piotr Morawski i Denis Bujanowski, członkowie zespołu Transfer Agency w Brown Brothers Harriman.
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Michael Page
Data aktualizacji: 2019-07-02
Customer Service Manager (m/f)
Nr ref. 30058_MP_PL
Wrocław, dolnośląskie
BPO/SSC, Obsługa klienta
Data aktualizacji: 2019-07-02

Customer Service Manager (m/f)


Our client is an international production company, located in Wrocław.
What's on Offer
Our client offers: * Possibility to grow and expand professional knowledge in international environment * Wide package of non-financial benefits * Great work atmosphere * Gym at company's premises * Wide package of trainings and courses
Job Description
Your main responsibilities will include: * Providing consistent, complete, correct and timely communication of account status and delivery commitments to customer inquiries * Resolving complex customer concerns and providing timely resolution * Developing business opportunities with customers * Effectively liaising with internal customers and stakeholders to ensure consistency and successful delivery of performance commitments to customers * Continually developing process improvement initiatives based upon review of on-going operations * Ensuring adherence to all import and export compliance regulations
The Successful Applicant
To be successful at this role, yo should posses: * At least Bachelor's degree * Minimum of 5 years' experience in aftermarket sales, marketing or customer service * Excellent writing, verbal, and presentation skills * Customer focus and influence ability, contract management and execution including financial compliance * Problem- solving skills * Ability to perform well in high-pressure situations and a fast-paced environment

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