Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Shell Business Operations
Data aktualizacji: 2019-08-21
Kraków, małopolskie
BPO/SSC
Data aktualizacji: 2019-08-21
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

External Relations Adviser - Crisis Management
External Relations Adviser - Crisis Management
Work location: Kraków

Job description:

Group Crisis Management (GCM) is responsible for a global training and exercise programme in 55 countries/clusters, which are required to maintain an adequate capability in compliance with the Crisis Management Standard.  The team also gives coaching and support in real incidents and provide overall assurance oversight to the Group Crisis Leader (ECRC).
 
The Business Analyst supports the Head of Crisis Management on project and programme management; ensures effective back office support to the regional Relationship Managers and trainers; project manages the systematic refresh of all training materials, expertise centre and updates to the Manual; provides crisis management analysis and insight into trends, learnings and assurance oversight; and delivers some key global projects.


 

Specific accountabilities are:

 

  • Provide overall programme and change management of the global Crisis Managament (CM) training, exercise and assurance programme, including planning and tracking of activities and deliverables and a dashboard, whilst keeping it fit for purpose and simple.

  • Support the Head of Crisis Management with continuous improvement of a sustainable training and exercise delivery mechanism, an effective back office support, relevant processes and budget management.

  • Systemtic refresh of all CM and crisis communications training materials, tools and scenarios and reflect in the country CM Manuals – instructions and templates.

  • Draft the annual assurance summary of risks and capabilities.

  • Lead CM-related risk and assurance initiatives and develop advice to Joint Venture Asset Managers/Boards. Lead the same for the Indirect Business Model segment (IBM) working with Business Licensee Managers and Account Managers.

  • Contribute to the project to set up and documentation of ER platforms to ensure: a) large incident communications capability; and b) support for country teams with restricted resources.

  • Participate in tracking the effectiveness of interfaces and joint activities with the global emergency management network and other key interfaces, e.g, Business Continuity, IRM/Security, Security, HR Relative Response, etc.

It is expected there may be some out-of-hours availability and flexibility requirement.

 

Requirements:

  • Excellent organizational and planning skills, and ability to provide programme and project management advice and tools,

  • Sufficient crisis management expertise to contribute to trend analysis and learnings.

  • Strong communication and influencing skills are required in order to be able to build effective working relationships.

  • Developing a plan to ensure quicker notification of potential crisis and closer link with crisis communications.

  • Professional hands-on experience in Crisis Management is preferred; and/or related areas of Communications (e.g. Media Relations, Issues Management, Stakeholder Engagement); and/or in operational response or business resilience (emergency response/management, oil spill response, business continuity management).

  • Business Partnering and experience of change management

  • English min. C1

 

Number of Vacancies: 1

 

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer