Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for almost 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia..
BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.
As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.
As a Security Administration Analyst you will assist in the authentication and evaluation of security access requests, within established Service Level Agreements. This is an entry level position and responsibilities include immediate updates, changes and disabling to a user’s security access, with proper validations, controls and audit trails.
If you are looking to push your career to the next level, take the next step by submitting your resume.
To be successful in this role, you will:
- Process user system access requests and ProTech incidents within a 98% in 48 Hours Service Level Agreement.
- Administer user system and data entitlements, across multiple platforms and applications.
- Ensure system access requests are processed with high quality and accuracy.
- Implement and modify user entitlements, as it relates to the rollout of new applications.
- Assist troubleshoot connectivity issues for users on our hotline
- Ability to multitask and prioritize tasks and requests
- Provide stellar support and service to our internal\external userbase
- Keep Knowledgebase current of new processes and application nuances
- Provide weekly rotation System Implementation On-Call support
- Support BCP Test events at our recovery location
Qualifications for your role would include:
- Bachelor’s degree in systems or related discipline or specialized training required.
- Experience in the financial services industry a plus.
- Experience with the BBH business and its practices, a plus.
- Ability to use standard desktop tools effectively, including Microsoft Office.
- Ability to handle multiple priorities, while meeting deadlines.
- Strong organizational, written and verbal communication skills.
- Stellar Client Service skills along with strong interpersonal skills.
- Forward thinking individual or challenges the status quo a plus
What We Offer:
- A collaborative environment that enables you to step outside your role to add value wherever you can
- Direct access to clients, information and experts across all business areas around the world
- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
- A culture of inclusion that values each employee’s unique perspective
- High-quality benefits program emphasizing good health, financial security, and peace of mind
- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
- Volunteer opportunities to give back to your community and help transform the lives of others
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