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Debt Collection Analyst with French

Rekrutacja zdalna

Asystent

angielski, francuski

Średnia firma

Specjalizacje oferty
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client international company, a global leader in the Oil & Gas Sector we are looking for Debt Collection Analyst with French to its office in Cracow.


Debt Collection Analyst with French
Debt Collection Analyst with French
Work place: Kraków
Ref. no 190627/5527

Responsibilities:
  • responsible for performing debt collection & cash allocation activities,
  • responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual,
  • adhere to the escalation process in carrying out the debt collection activities,
  • responsible for managing release of credit blocked orders,
  • maintain and foster good working relationships with Sales, the business and with relevant FO business partners,
  • perform dispute initiation and monitoring of resolution in accordance with the defined SLA,
  • handle customer queries as well as that of the Customer Service Center,
  • coordinate with Sales and the business account reviews on an assigned portfolio,
  • investigate payment discrepancy reason if the customer fails to provide it in their remittance data,
  • negotiate and recommend refinancing of overdue debts,
  • recommend for credit line increase/decrease/revocation.
Requirements:
  • fluency in French,
  • communicative English,
  • experience in Credit Management (Credit Control or Collection) will be an advantage,
  • Shared Service Center or Global Business Services experience will be an advantage,
  • ERP experience (e.g. SAP knowledge) will be an advantage,
  • excel - intermediate,
  • excellent interpersonal and communication skills,
  • analytic skills,
  • team working skills.
The offer:
  • meaningful work in a company that is universally respected as a truly global energy leader,
  • good atmosphere at work and comfortable working environment: own canteen and a few relax rooms,
  • attractive salary package and yearly bonuses,
  • complex medical care and individual life insurance,
  • sport programs and facilities e.g. Multisport Card, vouchers for free time activities,
  • additional funds for training and certifications,
  • bonus for referring your friend to work.