At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.  Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you

Join us as a Tax Documentation & Compliance Supervisor!

Brown Brothers Harriman is currently recruiting a Supervisor to join our Tax Documentation & Compliance team. In this role you will be responsible for the effective direction and supervision of a team of employees within the Global Tax Services Department.  You will be developing staff members through appropriate recruiting, training and performance management.  You will also be responsible for ensuring the proper setup for initial tax withholding purposes, the proper maintenance for ongoing tax withholding purposes, the resolution of client inquiries, and participation in client due diligence visits.  Additionally, you will proactively work with client service managers and relationship managers to escalate tax documentation/tax compliance requirements for clients. 

Some of your key responsibilities include:  

• Responsible as the day to day technical or functional expert in the assigned areas.
• Understand competencies required for successful job performance and use knowledge to coach and develop team members as well as to identify training needs.
• Energize and inspire team – generating excitement, a sense of pride, and a drive to excel.
• Ensure employees have the information and tools necessary to progress.
• Provide feedback on resource requirements and allocation.
• Assign responsibility effectively based on expertise and strengths of team members.
• Participate in new business/due diligence client presentations and meetings.
• Ensure timely response to internal and external requests.
• Build and maintain relationships at all levels both within and outside the organization.
• Assess and provide solutions for requirements and risks of new business/products/services/asset classes as it relates to GTS processing.
• Host Webinars and client presentations to educate and familiarize clients to BBH’s Product suite and automated tools.
• Review client feedback, RFPs, and inquiries for trends. Utilize this information to determine product gaps, train clients, propose solutions and reduce overall inquiry volume
• Develop and evaluate meaningful metrics according to client expectations. Assist in process improvements, development of new products, and workflows to meet these key performance indicators.
• Day to day focus is on resolution of complex problems where expertise if required to interpret and make decisions based on policies, guidelines and procedures.

Qualifications:

• BS/BA degree or equivalent work experience.
• 3+ years of experience within tax; people management experience preferred
• Maintain a strong knowledge of BBH’s Departments/LOBs, systems, and services.
• Build and maintain relationships at all levels both within and outside the organization.
• Customer Service orientation, works to exceed client expectations
• Demonstrated excellence in Written/Verbal communications to a variety of audiences
• Research, diagnostic, analytical and problem resolution skills.
• Organizational skills and detail-oriented.
• Ability to multi-task
• Ability to work in a team environment
• Ability to diligently work in a deadline-driven environment

What We Offer:

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
• A culture of inclusion that values each employee’s unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others

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