Cyber Defense Endpoint Manager

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

PwC is driving major change across information and cyber security by building a centralized model to provide security services across the entire member firm network.

Mandated at the network level, Network Information Security (NIS) operates outside Information Technology (IT) and is responsible for this major program initiative, from definition of the security strategy to execution of the global Cyber Readiness Program, moving from local to global services.

Our mission is to identify, control and reduce the attack surface across the member firm network while increasing our adversaries’ cost of attack.

If you love security technology this is the place to be. Within Cyber we work closely with SAEIT to deliver implemented technology into our central service environment, taking care in integrating solutions and driving operational excellence to deliver the maximum value to our customer, the PwC network of firms. From here the focus is on the utilisation of enterprise security products in order to proactively gather cyber threat intelligence, hunt potential malicious actors across our network, conduct forensics analysis, and provide rapid response to potential cyber security incidents.

Cyber Defense Endpoint Manager

Role 

The Cyber Defence team focuses on operational engineering activities across the suite of security tools managed in the NIS central service environment. The core areas of focus are around Perimeter Security (Intrusion Detection Systems/Intrusion Prevention Systems/Proxies/Firewalls/Web Application Firewalls/Virtual Private Networks), Endpoint Protection (encryption, endpoint security, mobile device management, operating systems), and Infrastructure Security Operations (Domain Name Server, Dynamic Host Configuration Protocol, IP Address Management, Active Directory).

A role within the EndPoint team requires initiative and ability to make significant, independent decisions as well as excellent customer service skills related to the following duties:

• Assist countries in deployment of Endpoint security solutions;

•  Resolve complex issues, including through cooperation with vendors;

• Tune and maintain capabilities of Endpoint security solutions;

•  Drive reporting and operational excellence through day to day Endpoint security tools management;

•  Monitor security solutions on a daily basis, identify and resolve issues;

•  Dispatch and process requests coming from the territory-level security organizations in relation to supported security solutions; and

• Trace the quality of provided service, report Key Performance Indicators, and work on service quality improvement.

Profile

Cyber pillar skills matrix:

• Experience transitioning, maintaining, or using Security Technologies such as Security Incident and Event Management (SIEM), Endpoint protection, Data Loss Prevention, Forensic tools;

• Understanding of security technology operational industry standards;

• Experience contributing to a central technology service organization;

• Navigating a matrix organization; and

• Experience collaborating with multiple stakeholders across functional and technical skillsets.

An effective Cyber Defence candidate will also possess the following skills: 

• 4 - 6 years of progressive professional roles involving information security and/or IT management

• Collaborating with cross functional teams to develop security solutions consistent with the current NIS security strategy;

•  Contributing to new security services, capabilities and methodologies to protect the firms’ information assets;

• Leveraging facts and data in approaching problems, considering both the customer's perspective and the enterprise's perspective while focusing on overarching goals and objectives;

•  Exhibiting capabilities to multitask, performing and delivering results as both part of a team and independently;

• Demonstrating relationship and team building skills that foster an inclusive and collaborative environment for stakeholders and team members;

• Collaborating with design and build engineering teams to ensure maximum capability of security solutions are achieved in the run state; 

• Adapting to ever-changing environments and schedules, including the ability and willingness to work extended hours and conduct business travel domestically and/or globally

• University Degree  in information technology, or a related field of study, and/or completed and maintained certifications in the cyber security space

• Fluent English

Offer

• Career development and professional growth in a global team setting

• Participation in multi-territory activities in the cyber  technology area

• Access to and ability to acquire proficiency in top notch IT tools and solutions in a macro scale use

• Competitive salary and benefit package

• Opportunity to engage in afterhours sports activities and team building events

• Your personal career development plan tailored to your capabilities, preferences and ambitions