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Smith & Nephew
Data aktualizacji: 2019-10-18
Wrocław, dolnośląskie
Księgowość, BPO/SSC
angielski, francuski, niemiecki
Data aktualizacji: 2019-10-18 Aplikuj
Smith & Nephew is a global advanced medical technology business. We support healthcare professionals in more than 100 countries to improve the quality of life for their patients. Since 1856, when our founder T.J. Smith developed a new method for refining cod liver oil, and in World War One when his nephew led the supply of wound care products, to the present day, Smith & Nephew continues to pioneer health solutions.

Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.
OTC Associate with French or German
Workplace: Wrocław

As a key player of the finance operations role in Smith & Nephew Global Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes. Follow the designed control metrics from a GBS centre as described in the S&N Finance Order to Cash taxonomy in line with the Group Finance Manual requirements.  Delivers the service to meet SLA's and KPI's and to ensure positive Voice of Customer feedback 

your tasks

  • Run cash allocation process accurately and timely
  • Unapplied and unidentified customer payments handling
  • Dispute management and drive to resolution
  • Delivery of period end closing activities in line with the internal deadlines
  • Performing other AR activities agreed with the client such as: refunds, direct debits, recharges, inter-company reconciliation, netting etc.
  • Assure tasks are performed in compliance with accountancy, tax, local, legal rules and customer accounting standards
  • Resolve system and transaction issues and queries
  • SAP knowledge preferred
  • Support junior AR associates

your tasks - communication and CRC:

  • Resove accurately and on time all internal customer queries received
  • Escalate queries / issues as per the guideline / procedure
  • Keep customer focused and follow formal rules of customer communication
  • Communicate all relevant information and enquires to the appropriate teams
  • Handle and follow-up all e-mail communication within set timelines

what we expect

  • 0-3 years of experience on a similar position
  • master’s or bachelor’s degree
  • very good knowledge of English
  • very good knowledge of French language (B2)
  • SAP experience preferred
  • good knowledge of MS Office
  • communication, teamwork, attention to detail, flexibility and strong problem solving

at Smith & Nephew we offer

  • private health care | multisport card | life insurance
  • subsidies for trainings | postgraduate studies
  • annual bonus | sharesave plan | going extra miles program
  • subsidized meals and fruits | integration parties
  • possibility of working remotely | flexible working hours
  • possibility of growth in the life sciences start-up company
  • caring, collaborative and courageous business environment
  • relaxation zones in the modern workplace
Private health
care | multisport
card | life
insurance
Subsidies for
trainings |
postgraduate
studies
Annual bonus |
sharesave plan |
going extra
miles program
Subsidized
meals and fruits |
integration parties
Possibility of
working
remotely |
flexible working
hours
Possibility of
growth in the life
sciences start-
up company
Caring,
collaborative
and courageous
business
environment
Relaxation
zones in the
modern
workplace
company car
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.