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Przeglądana oferta pracy jest nieaktualna
Accenture Operations
Data aktualizacji: 2019-12-06
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
angielski, szwedzki
Data aktualizacji: 2019-12-06
Junior Data Reviewer with English and Swedish

Key responsibilities

  • Work to support customers of our client
  • Understand and make decisions according to defined Client Policies and Procedures
  • Familiarize with or be interested in culture of supported language (pop culture, history, slang, etc) 
  • Respond to contacts from users within the agreed timelines and quality standards
  • Identify inefficiencies / improvement opportunities in processes and suggest solutions 
  • Interface effectively with other internal and Client teams

Qualifications

  • Excellent written and verbal communication skills in English 
  • Fluent reading and writing skills in Swedish
  • Strong knowledge of modern culture, interest in current events, pop culture, and history is a must
  • Graduate with good-to-have minimum 1 year of working experience (preferably in a multinational environment) 
  • Extremely reliable, consistent, hard-working and able to work analytically within a problem solving environment 
  • Computer literacy and passionate about the internet
  • Open for shift working system – morning, evening and night shifts

We offer

  • The ability to use your knowledge of foreign languages on a daily basis at work (we serve our Clients in almost 30 foreign languages)
  • Experience with a range of Clients and technology solutions which provides professional relevance
  • Operating according to Lean Six Sigma philosophy
  • Collaborating and learning from diverse and talented colleagues helps you “raise your game”
  • Trainings and development tailored to help you achieve your potential
  • New Joiners Programme including trainings
  • Opportunity  to engage in Corporate Social Responsibility initiatives
  • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
  • Social benefit packages including: private medical care, My Benefit, life insurance
  • Friendly work atmosphere in multicultural environment
ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 492,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."



Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.