The Enterprise Services Manager will be responsible for the management and oversight of the Enterprise Services functions in the Krakow office, to include General Administration and Facilities Management. This individual will have direct oversight of all activities and issues that may impact the achievement of the objectives of the local team and the division.
Tasks include, but are not limited to: Daily oversight of the General Administration Teams that manage General Administration Matters (Travel Management, Event Planning, Oversight Reception team, New Hire Coordination) Daily oversight of the facility teams that manage BBH specific critical infrastructure (generators, electrical distribution, fuel systems, HVAC, flood protection), active oversight of the relationship between BBH and its landlord in Krakow, oversight of the relationships with certain local officials, monthly analysis, effective space planning, ongoing identification of areas of risk.
Main Responsibilities:
- Ensure the smooth, effective operation of the Enterprise Services department; including proper product delivery, proper escalation and resolution of high exposure items, maintaining proper balance of cost, control and client service
- Oversee that all building systems and critical infrastructure is functioning properly, directing maintenance priorities as required
- Ensure effective space planning is performed
- Ensure the efficient operation and administration of department vendor relations
- Ensure the ongoing relationship with the landlord and their representatives is support of the mission of BBH and its staff
- Lead staff by setting high standards, providing a thoughtful approach, having a committed attitude, and by being an effective representative of the division
- Conduct regular scheduled meetings with the team for delegation of tasks, follow-up and staff development
- Represent Enterprise Services at the local Krakow Executive Committee meetings
- Juggle several projects efficiently despite resource and time constraints
- Determine space needs for storage, and new and relocated equipment. Work with the local Office Head to identify and install work space.
Requirements:
- BA/BS degree
- At least 6 years of administration and facility management experience
- At least 4 years of people management experience
- Excellent English skills
- Proven ability to deliver on business plan
- Administrative, organizational and planning skills
- Demonstrated ability to execute project activities (tasks) with little direction, and plan effectively to meet project dates
- Enthusiastic leadership skills, ability to engage others
- Being flexible regarding changes in priorities, tasks, technical issues and other hurdles that may be encountered while completing projects
What We Offer:
- A collaborative environment that enables you to step outside your role to add value wherever you can.
- Direct access to clients, information and experts across all business areas around the world
- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm.
- A culture of inclusion that values each employee’s unique perspective.
- High-quality benefits program emphasizing good health, financial security, and peace of mind.
- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage.
- Volunteer opportunities to give back to your community and help transform the lives of others.
