Brown Brothers Harriman is currently recruiting Senior KYC Customer Service Representative to join our Transfer Agency Reassessment. If you are looking to push your career to the next level, introduce yourself by submitting your resume.
Key responsibilities include:
- Working with existing clients to ensure timely and accurate delivery of the initial communication and subsequent responses
- Using a variety of tools, data sources and disclosure responses to deliver a client response
- Handling assigned queries and archive disclosure responses in line with team targets
- Respond to any ad hoc existing investor queries
- Ensuring that Client communication is fulfilled to a high standard and delivered on time
- Ability to multitask and to manage competing priorities given broad portfolio of Clients
- Ability to work effectively under pressure and demonstrate initiative
- Proven ability to adapt to changes and problem solving
Qualifications:
- BS/BA degree
- Minimum 2 years of an experience
- Prior experience in KYC/ Customer Service/ Financial area
- Ability to work in a potentially high pressure, client-driven environment
- Strong English knowledge (B2 is a minimum)
- Highly organized, detail oriented, self-motivated, capable of monitoring and completing multiple projects and tasks
- Strong oral and written communication skills
What We Offer:
- A collaborative environment that enables you to step outside your role to add value wherever you can
- Direct access to clients, information and experts across all business areas around the world
- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
- A culture of inclusion that values each employee’s unique perspective
- High-quality benefits program emphasizing good health, financial security, and peace of mind
- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
- Volunteer opportunities to give back to your community and help transform the lives of others
