Customer Service Representative
with Slovenian
Do you know foreign languages, but you’re not sure how should you shape your future career? Let us help you! Apply: our recruiters during detailed phone interview will assess where in Accenture will you make the best use of your skills. Here are few options, that you might consider:
Main Responsibilities:
- Working in the area of logistics/order management,
- Entering required data into the system based on processes, guidelines and procedures,
- Communication with client based on processes and procedures,
- Preparation of regular and ad hoc documents & report,
- Performs other activities requested ad hoc by supervisor,
- Manages achievement of given SLA and KPI's,
- Support active knowledge transfer, back-up, best practice sharing, provides with operative directions to other team members,
- Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks.
Qualifications:
- Customer orientation and business/industry awareness
- Working knowledge of Microsoft suite of desktop computing products: Excel, Word and Outlook.
- Strong written communication skills in at least 1 major language
- Understands internal control
- Comfortable under pressure and capable of handling effectively a number of conflicting priorities
- Flexibility for change and in time
- Slovenian at least B2