For our fast growing Change and Adoption Management team we are looking for a candidate who will support us in delivering high values services to our global clients. Our primary goal is to drive User focused change. We work with our Clients and their employees to deliver wide range of User facing activities to support them in going through transitions and transformations in the organization. Regardless of the change type (software introduction, process change, organizational change, etc.) we assure that people are educated, well informed, engaged and understand the value brought by the change.
 
This is achieved by executing various methods as target group analysis, workshops, interactions with the Customer, stakeholder management, communication and user engagement techniques (like gamification).
 

As Change and Adoption Consultant/Specialist you will be responsible for the following activities:

• Communication and change management strategy design and execution
• Design, develop, deliver and manage multichannel communications
• Work with external third-party agencies to deliver communication and marketing materials that require specific skills (video/animation creation)
• Create standard project deliverables like e-mail comms, pptx presentations, contests, stakeholder management, workshops
• Form and manage ambassador network in Client organizations
• Support sales teams by delivering presentations and relevant content (change strategy, communication items, etc.)
• Prepare lessons learned and case studies after finished assignments
• Contribute to Digital Adoption offer development - recommend innovative solutions to support driving change in large organizations
• Work closely with the Client and project team to identify key stakeholders, challenges, select and execute communication tailored to Customer needs
• Introduce creative ways of promoting new ways of working in Customer’s environment
• Manage project scope, define criteria, measure and report on results, identify problem areas and apply corrective actions
• Facilitates team dynamics, enabling fast-track mobilization of employees into productive teams