What makes IBM BTO unique:

• global communication: want to improve your language skills? We will invest in you!
• flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
• diversity: different nationalities united in one team
• initiative: have ideas for improvements? We want to hear them!

Scope of duties:

• query handling process (German) for Germany and other EU countries for invoice payments related questions
• daily contact with vendors and clients by phone, emails and ticketing tool regarding the system used for creating orders, answering on questions how the system works, how to create orders, what is the status of my invoice, technical support
• cooperation with other IBM centers in English language (India, Braga, Manila)

We are looking for candidates with:

• working week Monday - Friday; working hours flexible (to cover 10h service), shifts to cover working time between 8.00 -18:00 CET
• intermediate English, fluent German
• good team player
• good communication skills
• nice to have experience in: SAP, Excel, Accounts Payable or Procurement activities

We guarantee you:

• job contract
• the opportunity to participate in training and language courses
• an extensive benefits package (Multisport, healthcare, life insurance)
• an induction training that will allow you to smoothly transition into your new role