Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.
Currently we are looking for a person for the position of:
Collection Specialist with Spanish | Cracow
Collection Specialist with Spanish | Cracow
Key activities
- Reviewing customers` accounts
- Contacting customers (inbound and outbound calls, e-mails) to help settle the payments
- Showing customer-centric approach so as to create excellent customer service experience;
- Supporting offline tasks to maintain proper workflow;
- Displaying proactive approach to the daily tasks when it comes to process improvements, better collection methods
Profile we look for
- Excellent verbal and written command of Spanish
- Very good English knowlegde
- Proven commitment to high quality customer service;
- Ability to handle difficult customer calls;
- Positive attitude towards customers,
- Good work organization and prioritization skills;
- Good PC skills (MS Office);
- Experience in debt collection or call centre would be an asset.
- Ability to work in the afternoons (2pm -10 pm)
What we offer
- Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
- International team environment
- Benefits: Private medical care, MyBenefit, Life insurance
- Fresh fruits every Monday
- Employee training (induction training, “Amway University” portfolio, language training, professional certification)
- Product discount
- Relocation package for candidates outside Poland
- Attractive location (in the city center)
How to apply
If you are interested in this job, please send your application via "Apply" button.
The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."
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