As a Senior Middle Office Operations Specialist you will assists the supervisor in leading the daily operations and be directly responsible for specialized functions within Middle Office Operations, including the more complex processes. Your knowledge of Banking area will enable you to multi-task in a fast-paced environment driven to process daily tasks. To be successful, you’ll need to be well organized, have very good time management and present very good communication skills and team spirit.
If you are looking to push your career to the next level, introduce yourself by submitting your resume.
Key responsibilities include:
- Ensures daily output standards for both quality and timeliness are met.
- Resolves discrepancies among parties.Ensure accuracy and completeness data provided.
- First review (maker versus checker) of daily process.
- Make sure instructions received from Client are introduced into daily process.
- Works with internal teams to resolve any Client inquiries together with Supervisor/Manager.
- Reconciles within the internal systems to other affected BBH systems and relevant custodian.
- Proactively identifies any IMO related issues and elevate to team management.
- Takes the lead in identifying opportunity areas in improving the daily processing operations. Understands fundamentals of relevant systems and processes. Makes suggestions for areas in which improvement s are necessary and takes the lead in putting a business plan in place for the improvements.
- Meets periodically with internal constituents to ensure reporting outputs are relevant for their needs.
- Responds to inquiries in a timely and professional manner.
- Assists or backs-up the Supervisor in client interactions, as needed.
- Participates in new enhancement testing and rollouts to increase productivity and improve accuracy.
- Participates in special projects, as requested.
- Provides training to IMO related process.
Qualifications:
- BA/BS degree or equivalent work experience.
- 2+ years of experience in a Banking with preferred Fund Accounting, Fund Administration or Fund Operations role.
- Ability to perform technical responsibilities of the job with a high level of competence.
- Aptitude for thorough and timely research, analysis and resolution of a problem.
- Ability to communicate professionally using effective verbal/written skills.
- Strong organizational skills.
- Ability to multi-task and effectively juggle assignments.
- Ability to work in a team environment.
- Ability to meet deadlines and work under pressure.
- Proactive self starter who is detail and goal oriented.
What We Offer:
- A collaborative environment that enables you to step outside your role to add value wherever you can
- Direct access to clients, information and experts across all business areas around the world
- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
- A culture of inclusion that values each employee’s unique perspective
- High-quality benefits program emphasizing good health, financial security, and peace of mind
- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
- Volunteer opportunities to give back to your community and help transform the lives of others
