Temat tygodnia
– co robi, jakie powinien mieć cechy charakteru, jak nim zostać?
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
PwC
Data aktualizacji: 2020-11-19
Warszawa, mazowieckie
Konsulting, Analiza
Data aktualizacji: 2020-11-19

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

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PwC is a powerful network of over 250.000 people across 158 countries. All committed to deliver quality in Assurance, Tax, Advisory & Technology services. Match your curiosity with continuous opportunities to learn, grow and make an impact. Join PwC and be a game changer.

Workday Functional Analyst - Recruitment Module
(System Support Area)

Location: Warszawa/Kraków/remote

Workday Functional Analyst position is a part of the Global Workday organization and is responsible for ongoing support specific to PwC’s Workday post-implementation care, responsible for tasks including incident resolution and request fulfillment.

 

The role 

  • Maintains business systems including resolving users’ issues
  • Contribute to change management process including functional requirements identification and validation
  • Create and deliver appropriate system support documentation and knowledge articles


Area of responsibility

  • Provide day-to-day end-user second level support Workday Users globally
  • Identify the workaround/solution and resolve incident within the agreed service levels
  • Provide guidance on alternative resolutions on recurring or ongoing issues
  • Document troubleshooting or resolution steps
  • Work with the Service Desks to provide updates to the user, on the status of the incident
  • Engage and coordinate with the vendor, when required
  • Invoke escalation processes; involve multiple resolver groups, as needed

 

Candidate profile

  • At least 1 year experience in providing functional support and configuring Workday Recruitment Module
  • Experience in other Workday modules will be an advantage
  • Excellent communication and analytical skills
  • Ability to quickly and effectively prioritize multiple requests
  • Ability to work independently, as well as part of a team
  • Strong customer oriented personality coupled with the ability to mitigate problems and deliver solutions on the expected level
  • Fluent English

 

We offer

  • Career development and professional growth in a global team setting
  • Participation in multi-territory activities in Workday system business support area
  • Competitive salary and benefits package, including private healthcare, life and disability insurance, attractive voucher program
  • Opportunity to engage in after-hours sports activities and team building events
  • Inspiring and friendly work environment
  • Your career development plan tailored to your preferences and ambitions 
PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - list of entities: https://www.pwc.com/gx/en/about/office-locations/poland.html, with its registered seat in Warsaw (00-633), Polna 11 Street, („PwC” or “we”) will be the controller of your personal data submitted in your application for a job. Your personal data will be processed for the purpose of performing a recruitment process for the job offered. If you give us explicit consent, your personal data will be also processed for participation in further recruitment processes conducted by PwC and sending notifications about job offers in PwC or job related events organized or with the participation of PwC such as career fair. A full information about processing your personal data is available in our Privacy Policy.

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