Pracodawca zakończył rekrutację na to ogłoszenie
We are currently looking for:
At Brown Brothers Harriman we believe no job is too big or too small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as a Transfer Agency Investor Relationship Senior Representative!
The Transfer Agency Investor Relationship Senior Representative will be responsible for the processing of all internal and external enquires and other related tasks for the funds which BBH acts as Registrar. Specifics responsibilities include: assist the Manager / Team Leader / Supervisor with the review and authorization of processing as directed, be the key contact for client, investor or inter-departmental queries arising.
Responsibilities:
Process and validate all inquiries within agreed internal and external Service Level Agreement’s
Ensure all inquiries are logged, follow up inquiries that remain unresolved outside of agreed Service Level Agreement’s and review with the Supervisor or Manager any issues requiring escalation
Assist the Manager / Team Leader / Supervisor in overseeing the day-to-day activities of the department
Validate and approve related tasks including but not restricted to client reporting
Effectively handle special processing situations including exceptions that require strong oversight
Actively participate and work with the Client Service Managers and Production Support in the launch of any incremental business
Ensure the preparation of any mailings required for internal or external vendors
Ensure terms of Funds prospectus are being adhered to at all times
Keep Errors and Omissions at a strict minimum at all times and ensure deadlines are met
Ensure that policies and procedures are adhered to on a daily basis and have this proofed and suggest changes or amendments procedures and service standards, as identified
Complete month end reporting internally and externally
Establish solid contacts with all areas and all levels at clients’ organizations as well as inter departmental
Requirements:
BA/MS degree and/or equivalent work experience
Prior experience working in a client servicing focused work environment
Attention to detail and proven ability to handle complexity
Ability to multitask and to manage competing priorities given broad portfolio of clients
Ability to work effectively under pressure and demonstrate initiative
Proven ability to communicate effectively both verbally and in writing
Proven ability to adapt to change and problem solving
Good knowledge of standard Office applications (Word, Excel and PowerPoint)
What We Offer:
Be a member of a global team, a collaborative environment that enables you to work on multiple levels and products
Direct access to information, subject matter experts and senior management across all business areas globally
Ability to support shape the risk management framework
Opportunities to grow your expertise and skills
A culture of inclusion that values each employee’s unique perspective
Employment stability with indefinite contract from day one
High-quality benefits program emphasizing good health and financial security
Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
Volunteer opportunities to give back to your community and help transform the lives of others
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.
Utwórz powiadomienie, a informacje o nowych ofertach pracy spełniających Twoje kryteria otrzymasz mailowo.
Dziękujemy za utworzenie powiadomienia. Nowe oferty pracy spełniające ustawione przez Ciebie kryteria będą przesyłane na Twój adres e-mail.
Zamknij okno, aby wrócić do poprzedniej strony.