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Deloitte Central Europe is among the region’s leading professional services firms, providing a wide range of world-class audit, consulting, financial advisory, risk management, tax and related services to select public and private clients spanning multiple industries through nearly 6,000 people in 41 offices in 18 countries.
The service manager is responsible for developing and delivering one or more services within the Regional Information Technology team. The role is accountable for designing, building, pricing, and enhancing the service, as well as service delivery. The role also works with business unit within Deloitte Central Europe to understand the business outcomes of the service, and with IT architects, IT operations teams and external service providers to understand the underlying technologies. The service manager tracks service KPIs to drive ongoing improvements in service delivery performance.
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